I have been dealing with Supreme Banquet Hall since 1996. I have had numerous events at this banquet hall including both my children's baptisms, communions, confirmations and most recent my daughter's Sweet 16 Party in January 2011.

Supreme has changed drastically from when I knew them in 1996. For my daughter's Sweet 16 I had a contract outlining exactly what was included in this event. The week prior to the event the banquet hall suggested that what was written in the contract was incorrect when I booked with them in September and wanted to charge me additional funds. I specifically advised them it is not my error if it was written incorrectly but this is what the price was with what we agreed upon and they wanted to charge me an additional $1,000.00.

I finally had to threaten them with a lawsuit action since I had a written contract signed by them and this is how I am treated after being 15 year old long time customer. Supreme had no other alternative to honour the contract.

As well, the rules have also changed in 2011 that they want all payment in advance one week prior. Who pays for a service before the event? What if they go bankrupt. I could see if they were dealing with someone who had no prior history I have booked all my events with them for 15 years.

I really liked this Banquet Hall that is why I always booked my events with them but after this prior incident I will never book anything with them and would not recommend anyone to them as well.